Terms of Service

1. Acceptance of Terms

By accessing or using LoraMer ("the Service") — including the loramer.com website and the LoraMer application — you agree to be bound by these Terms of Service. If you do not agree, do not use the Service. These terms apply to all users, including marketing agencies, businesses, waitlist subscribers, and individuals accessing the Service.

2. Description of Service

LoraMer is a business intelligence platform that connects to advertising platforms (Google Ads, Meta Ads, Google Analytics), ecommerce platforms (Shopify), and uploaded business documents to provide analytics, reporting, and AI-powered insights. The Service is provided by Cote Media, LLC. The loramer.com website also offers a waitlist sign-up for product launch notifications.

3. Pre-Launch Status

As of the date of these terms, the LoraMer application is in active development. Features, pricing, and availability described on loramer.com are tentative and may change before launch. Joining the waitlist does not guarantee access to the product or any specific pricing tier. We reserve the right to modify the product roadmap, feature set, and pricing structure at any time prior to launch.

4. Use of the Service

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Service to violate any applicable law or regulation
• Attempt to gain unauthorized access to any part of the Service
• Use the Service to process data you do not have the right to access
• Reverse engineer, decompile, or disassemble the Service
• Use the Service in any way that could damage, disable, or impair it
• Submit false, misleading, or someone else's email to the waitlist

5. Account Responsibilities

You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You must notify us immediately of any unauthorized use of your account. We are not liable for losses caused by unauthorized use of your account.

6. Third-Party Integrations

The Service integrates with third-party platforms including Google Ads, Meta Ads, Google Analytics, and Shopify. Your use of these integrations is subject to the respective terms of service of those platforms. We are not responsible for the availability, accuracy, or policies of third-party services. Connecting a third-party account grants LoraMer access only to the data scopes you authorize.

7. AI-Powered Features

LoraMer uses Anthropic's Claude AI to generate insights and recommendations. AI-generated content is provided for informational purposes only and does not constitute professional financial, legal, accounting, or marketing advice. You are responsible for evaluating and acting on any AI-generated recommendations. We do not guarantee the accuracy or completeness of AI-generated insights. Decisions made based on the Service's recommendations are your own.

8. Uploaded Content

When you upload documents to LoraMer (brand guidelines, sales data, persona docs, etc.), you represent that you have the right to upload and process that content. You retain ownership of all content you upload. You grant Cote Media a limited license to process your uploaded content solely to provide the Service. We do not use your uploaded content to train AI models, do not share it with other LoraMer users, and do not access it for any purpose other than providing your analysis.

9. Data and Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. You represent that you have the right to connect the accounts and data sources you link to LoraMer, and that doing so does not violate any third-party rights or agreements.

10. Intellectual Property

The Service, including its design, code, and content, is owned by Cote Media, LLC and protected by intellectual property laws. You retain ownership of your data and uploaded content. You grant Cote Media a limited license to process your data solely to provide the Service. We do not claim ownership of your advertising data, store data, client information, or uploaded documents.

11. Disclaimer of Warranties

The Service is provided "as is" without warranties of any kind, express or implied. We do not warrant that the Service will be uninterrupted, error-free, or that data will always be accurate or up to date. API data accuracy depends on third-party platforms (Google, Meta, Shopify, and others) and we are not responsible for discrepancies in data provided by those platforms.

12. Limitation of Liability

To the maximum extent permitted by law, Cote Media, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service, including but not limited to loss of revenue, loss of data, business interruption, or damages arising from decisions you make based on AI-generated recommendations, even if we have been advised of the possibility of such damages.

13. Termination

We reserve the right to suspend or terminate your access to the Service at any time for violation of these Terms. You may terminate your account at any time by contacting us. Waitlist subscribers can unsubscribe at any time via the link in any email we send. Upon termination, your data will be handled in accordance with our Privacy Policy.

14. Changes to Terms

We may modify these Terms at any time. We will provide notice of material changes via email or in-app notification. Continued use of the Service after changes constitutes acceptance of the updated Terms.

15. Governing Law

These Terms are governed by the laws of the State of Georgia, United States, without regard to conflict of law principles. Any dispute arising from these Terms or your use of the Service shall be resolved in the state or federal courts located in Georgia, unless required otherwise by applicable consumer-protection law in your jurisdiction.

16. Contact

For questions about these Terms: